At Gia Comforts, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.
1. Information We Collect
When you place an order or contact us, we may collect the following information:
-
Full name
-
Shipping address
-
Mobile number
-
Email address
-
Order-related communication details
We do not collect payment information, as we offer Cash on Delivery (COD) only.
2. How We Use Your Information
We use the information you provide solely for the following purposes:
-
To confirm and fulfill your order
-
To contact you regarding delivery updates or issues
-
To respond to your inquiries or customer service requests
-
To improve our services and website performance
-
To send you promotional messages
3. Data Protection
We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse. Your information is used internally by authorized personnel only for service and communication purposes.
4. Marketing and Communication
We may occasionally send you updates about new products, offers, or promotions via SMS or email—but only if you have agreed to receive such messages.
5. Opt-Out Instructions
If you no longer wish to receive marketing messages from us, you can opt out at any time:
-
SMS: Reply with STOP to unsubscribe from promotional texts.
-
Email: Click the Unsubscribe link at the bottom of any marketing email, or contact us directly to be removed from the list.
-
Contact Us: Email us at [email protected]
-
with the subject line Opt-Out Request us at [email protected].
Your request will be processed within 5 business days.
6. Your Rights
You may request access to the personal information we have about you and request corrections or deletion of that data, subject to legal and operational limitations.
7. Policy Updates
Gia Comforts reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page with the revised effective date. Continued use of our website indicates your acceptance of these changes.
8. Contact Us
For questions, concerns, or requests regarding your privacy or this policy, please contact at [email protected].